SHIPPING POLICY
Shipping Policy — Vitally Glow
At Vitally Glow, we want your jewelry to reach you safely and quickly. Please read our shipping policy for details.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. You will receive a notification once your order has been shipped.
2. Shipping Methods & Delivery Times
We ship worldwide. Delivery times may vary depending on your location:
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Local (within your country): 5–10 business days
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International: 10–20 business days
Please note that delivery may be delayed due to customs processing, high demand, or unforeseen circumstances beyond our control.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and order weight. Occasionally, we offer free shipping promotions, which will be clearly stated on our website.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment until it arrives.
5. Lost or Damaged Items
If your order shows as delivered but you have not received it, please check with your local post office or neighbors first. For lost, delayed, or damaged shipments, contact us at support@vitallyglow.com, and we will assist you promptly.
6. Shipping Restrictions
Currently, we only ship to locations where international shipping is allowed. Certain regions may experience delays due to local restrictions.